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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up window will show up. It includes detailed info about all the operations that you can perform on the given page. Each context menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of instructional videos demonstrating how to use our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you are looking for, check out our extensive Frequently Asked Questions database, which covers questions asked by actual individuals and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can contact our fantastic team of customer support engineers available 24/7 and ready to help you with any query. Each support ticket you open will be replied to within sixty minutes (the average support ticket response time being about 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 266728

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com